Privacy Policy

Welcome to SAHORA by Shri Chintamani Trading Company, your premier online source for the highest quality jaggery products. We highly value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard the information you provide us when you visit our website and make purchases through our online store.

By continuing to use our website and services, you are consenting to the practices described in this Privacy Policy. If you disagree with any terms outlined here, please refrain from using our website or providing us with your personal information.

**1. Information We Collect**

In the course of interacting with our online store, we may collect personal information that includes:

- Name
- Address
- Contact Details (phone number, email address)
- Payment Details (processed securely via a payment gateway)

**2. Use of Personal Information**

We use the personal information collected for purposes such as:

- Processing and fulfilling your orders
- Providing dedicated customer support
- Sending notifications and updates related to your orders
- Improving our services and user experience
- Sending promotional emails and newsletters, only with your consent
- Ensuring compliance with legal requirements

**3. Third-Party Involvement**

We may share certain personal information with third-party service providers to support various aspects of our business operations, including but not limited to:

- Order shipment and delivery
- Secure payment processing through trusted payment gateway providers
- Technical and operational support

These third parties are subject to confidentiality obligations and are required to implement appropriate security measures to protect your personal information.

**4. Security**

We are committed to the security of your personal information, employing industry-standard security measures to prevent unauthorized access, alteration, disclosure, or destruction of your data. While we strive to ensure the security of our systems, the complete safety of electronic transmissions or stored data cannot be guaranteed.

**5. Electronic Systems Limitations**

It's important to note that no electronic system is completely secure. We cannot provide absolute assurances regarding the security of your personal information or electronic transactions. By using our services, you acknowledge and accept these limitations.

**6. Your Rights**

You have the right to access, update, or delete your personal information held by us. If you wish to exercise these rights or have any concerns about how your personal information is handled, please contact us at [contact email].

**7. Changes to this Privacy Policy**

We may update this Privacy Policy periodically to reflect changes in our practices or in response to legal requirements. Any updates will be posted on our website, along with the date of the most recent revision.

**8. Contact Us**

For any questions or concerns about this Privacy Policy or our data handling practices, please reach out to us at:

Email: contact@sctci.com

We value your trust in SAHORA by Shri Chintamani Trading Company, and we are dedicated to protecting your privacy as one of our top priorities.

18/10/2023