Refund, Return, & Cancellation Policy


At SAHORA by Shri Chintamani Trading Company, our dedication to offering premium quality and purity in every jaggery product we craft is absolute. To preserve the integrity and health benefits of our jaggery, we adhere to a strict 'NO RETURNS NO EXCHANGES' policy. Nevertheless, we acknowledge that there may be extraordinary situations that necessitate special attention. In such instances, we want you to know that our team is ready and willing to address any concerns to ensure your full satisfaction.

Should any issue arise with your SAHORA jaggery purchase, please feel free to reach out to our attentive customer service team at contact@sctci.com. Your experience with SAHORA is incredibly important to us, and we are dedicated to exceeding your expectations in addressing your needs.

We value your feedback and satisfaction above all, and we are committed to resolving any issues you might encounter promptly and with the utmost care. Thank you for choosing SAHORA by Shri Chintamani Trading Company, where we are excited to offer you the highest quality jaggery products coupled with exceptional customer care.