Terms & Conditions

**Effective Date: 18/10/2023**

Welcome to SAHORA by Shri Chintamani Trading Company, your premier destination for the finest jaggery products. By accessing our website and using our services, you agree to comply with and be bound by the following Terms & Conditions. If you disagree with any part of these terms, please do not use our website or services.

**1. Use of Website**

You must be at least 18 years of age or of legal age in your jurisdiction to use our website and services. Furthermore, you agree not to use our website for any purposes that are unlawful or prohibited by these terms.

**2. Product Information**

We strive to ensure that all product information on our website is accurate and up to date. However, we cannot guarantee the complete accuracy, reliability, or completeness of any information regarding product descriptions, pricing, or availability. Prices and availability are subject to change without notice.

**3. Orders and Payment**

Placing an order through our website constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including, but not limited to, errors in product information, availability, and security concerns. Payments are processed securely via a payment gateway. By ordering, you agree to provide accurate payment information and authorize us to charge the full amount to your payment method.

**4. Shipping and Delivery**

We are committed to ensuring timely shipment and delivery of your orders. Nevertheless, we are not responsible for delays caused by third-party carriers, customs, or any other circumstances beyond our control.

**5. Return and Refund Policy**

Please refer to our Return, Refund, and Cancellation Policy for detailed information on returning products, exchanges, and refunds. This policy is accessible on our website.

**6. Intellectual Property**

The content on our website, including text, graphics, logos, images, and software, is the property of SAHORA by Shri Chintamani Trading Company or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or modify any content without our express written consent.

**7. Privacy**

Your privacy is important to us. We handle your personal information according to our Privacy Policy. By using our website, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.

**8. Limitation of Liability**

To the fullest extent permitted by law, SAHORA by Shri Chintamani Trading Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from or related to your use of our website or services.

**9. Indemnification**

You agree to indemnify and hold harmless SAHORA by Shri Chintamani Trading Company, its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of our website or services, violation of these Terms & Conditions, or infringement of any third-party rights.

**10. Changes to Terms & Conditions**

We reserve the right to modify these Terms & Conditions at any time without prior notice. The updated terms will be posted on our website, and your continued use of our services following any changes indicates your acceptance of the new Terms & Conditions.

**11. Governing Law**

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes related to these terms will be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh, India.

For any inquiries or concerns regarding these Terms & Conditions, please contact us at [contact email].

Thank you for choosing SAHORA by Shri Chintamani Trading Company for your jaggery needs.

18/10/2023